Definition of our terminology as used within this document:

1. A ‘Project’ is any work undertaken or service provided by WebWideSuccess for the Client on their request and as described in our confirmation order email to that Client.
2. A ‘Client’ is a person, persons, business or organisation using any of the services provided by WebWideSuccess
3. ‘Live Mode’ means the date the website is available on the Client’s chosen domain.
4. ‘Domain’ is the website address as specified by the Client.
5. ‘Open Source Software’ is software made freely available to anyone under the GNU General Public License (GPL).
6. ‘Hosting’ is a yearly cost to keep a clients website activated on-line.
7. ‘Content’ is both text and images that the Client requires on the website.
8. ‘mb’ stands for megabytes and is a measure of storage space.

WebWideSuccess Terms & Conditions

1. The contract between WebWideSuccess and the Client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.

2. The works to be carried out shall be as set out in the WebWideSuccess confirmation order email.

3. Email will be the method of contact with regard to all communication. Although WebWideSuccess can be
contacted by telephone, we will use email as our method of communication and therefore it is the Client’s
responsibility to inform us of any change in email address so we always have up to date email contact details. WebWideSuccess can not be held liable in any way relating to communication issues if we are not supplied a valid email address. WebWideSuccess will acknowledge all emails within 3 working days.

4. WebWideSuccess will only commence work on a Project after receipt of a non refundable, 50% deposit of the quoted Project fee from the Client. WebWideSuccess will also require 25% payment upon overall approval of the home page design. The final 25% payment is to be made on completion of the website. The website will be switched to Live Mode once the Clients remaining balance is paid in full.

5. The deposit paid to WebWideSuccess covers the cost of design work carried out as well as any admin work and communication with WebWideSuccess. The deposit is non refundable.

6. Level 1 Flash animation refers to 3 hours of Flash development time on the clients website by WebWideSuccess .

7. WebWideSuccess shall expect the Client to carry out sufficient research before proceeding with a website. This will include checking that the website/idea/business will operate legally. It is important that the website is not in any way illegal.

8. It is important for the Client to keep in contact with WebWideSuccess throughout the entire Project. If a Client does not make contact for 2 weeks we will make up to 5 attempts to contact the client by email using the email
address specified when the client place their order. If we do not receive a response to these attempts of contact the Project may be terminated, and the deposit will not be refunded. We will levy a £50 admin charge if the client later returns and wishes to continue work on their project.

9. Where images used on the website have been purchased by WebWideSuccess on behalf of the Client, these images are strictly for use on the website only. WebWideSuccess are not liable for misuse of these images by the Client or any other person’s copying, altering or distributing the images to individuals or other organisations.

10. WebWideSuccess will host the website if the Client requires us to do so and on receipt of full payment of our Hosting fees. In doing so, WebWideSuccess will endeavour to provide a reliable and professional service to the
Client at all times but do not guarantee that the website Hosting will be available at all times, especially in the event of a technical failure beyond our control.

11. All standard hosting offered by WebWideSuccess is limited to 500mb of website space unless otherwise stated in a separate contract. If your site requires more than 500mb of space we will advise of either cost or other hosting solutions. If another hosting solution is found we will cease hosting the site.

12. WebWideSuccess cannot be held responsible for anything adversely affecting the Client’s business operation, sales, or profitability that might be claimed is a result of a service offered by WebWideSuccess.

13. Where asked to provide search engine optimization for a Client, WebWideSuccess do not guarantee any specific placement or high ranking on search engines.

14. WebWideSuccess do not take any responsibility for a clients website rank on search engines. This also includes any potential website downtime that can occur. When updating, changing, creating and hosting a clients website, there could be a change in the websites search engine ranking.

14a. All copy for website shalll be supplied by the Client for WebWideSuccess to utilise. Where it is established that WebWideSuccess is asked to copy write pages for the client then a charge of £25.00 per page will be levied, up to and including 750 words. It is entirely the responsibility of the client to supply appropriate factual copy points to include and detail that will enhance their site page. WebWideSuccess will not be held responsible for any factual or illegal inclusion and it is the responsibility of the Client to "sign off" the written copy before its publication. Any additional copy added after "sign off" will be charged at a mutually agreed fee before it is actioned.

15. WebWideSuccess will provide the Client with an expected completion date for the Project (live on the internet) if requested. WebWideSuccess will endeavour to meet any given deadline, but do not guarantee and are not bound in any way to complete the Project by this date. The expected completion date provided by any employee of WebWideSuccess is purely an estimate.

16. It is the Client’s responsibility to check with WebWideSuccess whether Open Source Software is being used or not.

17. The Client shall not be charged for Open Source Software. If there is a charge for a website using Open Source Software, the Client is paying for the installation time. Open Source Software is not owned by WebWideSuccess or the Client.

18. WebWideSuccess own all design and code of the website until final payment has been received in full. Once final payment is received, the Client will then own the design and code of the website, unless Open Source Software is used. Images will have been purchased by WebWideSuccess for the Client, unless the images have been supplied by the Client. Images purchased by WebWideSuccess are licensed only for use on the client website and are limited to no more than 15 images dependent on the size of the project. Item 17 is subject to item 16.

19. All images displayed on the Client’s website will only be used after authorisation by the Client, and are the sole responsibility of the Client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the Client or WebWideSuccess, they will be the sole responsibility of the Client.

20. Domain names will be registered by WebWideSuccess and also registered to the WebWideSuccess current address. Although the domain names are registered to WebWideSuccess , the Client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere, WebWideSuccess will do this within a reasonable timeframe.

21. A domain name will be registered by WebWideSuccess on behalf of the client once we have received the 50%
deposit, 25% design payment, 25% final payment and a completed creative brief.

22. It is the responsibility of the Client to renew their domain names when due. If a domain name expires, WebWideSuccess can not be held liable for this. However, WebWideSuccess will make reasonable effort to contact the Client regarding domain renewal.

23. When a Client renews Hosting with WebWideSuccess , this also includes domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the Hosting package. If the Client does not renew the Hosting, their domain name could be made available to the public for purchase and WebWideSuccess can not be held liable for this.

24. Renewal of Hosting is due on a yearly basis. The date of renewal will be annually from the date the website was made live. The Hosting will not be renewed if WebWideSuccess cannot contact the Client or the Client requests for WebWideSuccess to not host this site. This will also affect the domain as per item 22.

25. The Hosting renewal charge must be received within 10 days of the Hosting expiry date. WebWideSuccess reserve the right to deactivate any website where the Hosting has expired and the Client has not paid the renewal charge. There will be an admin fee set by WebWideSuccess for reactivating the website/Hosting.

26. If the Client does not use WebWideSuccess Hosting services, then the management and Hosting of the Domain name are the full responsibility of the Client.

27. Should a Client wish to move Hosting away from WebWideSuccess or transfer a Domain name away from WebWideSuccess, a £50 admin charge will be issued, which must be paid before the transfer takes place.

28. WebWideSuccess has no control of, or responsibility for, the content of Clients’ websites. In no way does the textual or image based Content of our Client’s web sites constitute WebWideSuccess endorsement, or approval of the website or the material contained within the website. WebWideSuccess has not verified any of the materials, images or information contained within our Client’s web sites and is not responsible for the content or performance of these sites or for the Client’s transactions with them. WebWideSuccess provides links or references to our Client’s websites solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but does not guarantee or warrant that such links will point to the intended Client site at all times.

29. WebWideSuccess shall place a small text link on the footer of a Clients website that simply states the website was designed by WebWideSuccess and links to our company website.

30. WebWideSuccess are not liable for loss, damage or corruption to files or information stored on its servers or individual PCs relating to a Client’s website. The Client is solely responsible for any information or files relating to its website.

31. If a Domain name is purchased by the Client through a company other than WebWideSuccess , the Client has full responsibility in making sure that the domain name is renewed when due. WebWideSuccess will not renew the Domain name when annual Hosting renewal is due if the Domain name is purchased through a company other than WebWideSuccess Ltd.

32. WebWideSuccess will take a 1.9% service charge payment on any payments received using a credit or debit card. If this is not acceptable to the client, we also accept BACS and Cheque as an alternative payment method. Payments made by PayPal shall incur a 3% surcharge.

33. WebWideSuccess makes no claims that the contents of this website may be lawfully viewed or downloaded outside England and Wales. Access to this website may not be legal by certain persons or in certain countries. If this website is accessed from outside of the United Kingdom, it is done at own risk and the visitor is responsible for compliance with the relevant laws of the visitor’s jurisdiction. The terms and conditions of this website are governed by the laws of England and Wales. Jurisdiction for any claims arising in respect of this website’s Content shall lie exclusively with the courts of England. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.